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Visits Policy/Procedure : from May 17th 2021

This policy/procedure has been written with the government guidelines taken into account

The Policy aims to protect Pingley Court Care Home and all who live and work in the home from Covid19 Virus.

Pingley Court Care Home has taken into account the Health and Safety Guidelines of the Home and also Infection Control guidelines which have been effective through the Pandemic of Covid-19. Room sizes and the environment have been taken into consideration to protect all at Pingley Court Care Home.

Government guidelines currently state that as of 17th May 2021 5 named persons will be allowed to visit a Care home. These visits will have to be safe, and all previous guidelines followed.

The government states that no isolation period is deemed necessary should the visit/outing be in an outdoor space (garden, seaside, park).

An indoor outing would require 2 weeks isolation period (restaurant, cinema or family home). We would ask that when booking a meal out, or a visit to family homes, this is taken into consideration.

Procedure for Visits

Booking a Visit

To book a visit to the home, a person should in the first instance discuss this with other family members. This is due to :
* A maximum of 2 people will be allowed to visit at any given time
* An appointment system is in place (to avoid too many people present in the care home at any given time thus putting the care home at risk)
* A testing system is in place (either a 30 minute test carried out at the home or your evidence that you have carried out the test that morning and pose minimum risk)

Once a decision is made as to who will visit, please call the home between 9am and 4pm to book an appointment.
The Care home will ask the type of appointment required so that they can plan care around the visit/outing and advise on infection control measures to be taken.

Visitors PODa half hour visit in the POD in the community room
PPE- Mask until entry into the POD then this can be removed. This is a no contact visit.

Residents Rooma half hour visit in your loved ones room
PPE-Mask-Gloves-Apron must be worn at all times. This is a low contact visit and a maximum of 2 people at any time. The visitor must not venture into any other part of the home. Should you require assistance press the call button and staff will assist.

Courtyard
A mask must be worn until in the outside space where you will be asked to adhere to 2 meter distancing to enable your mask to be removed. Should a person want a close contact visit then a mask should be worn at all times.

Outings

The named person will be asked by the care home where they are taking the resident and how long they estimate the outing to be for. The care home will ask for the following infection control measures to be followed:
* Avoid over crowded areas
* Avoid close contact with members of the public
* Avoid public transport
* Carry and use frequently Hand sanitizer

Travelling by car – The named person should be in the front while the resident sits in the rear of the car. All persons in the car should be wearing a mask at all times and the windows should be open to allow air flow.

The named person should inform the care home of the place of the visit – in the event of an outbreak occurring we would have to notify the place of the visit. The named person should check into the place of the visit by leaving details of all party or by using the QR code in the place of the visit.

A walk to the park – All parties to wear a mask where 2 meter distancing can not be followed. Carry hand sanitizer and use frequently.

Using facilities while out of the home
As places start to reopen the named person or resident may need to use the facilities of a place not being visited -please take care to ensure hand hygiene is followed and maintained.

Testing

LFT tests can be requested for use at your own home by calling 119. Testing at home will improve your visit.
The named person will need to inform the home if they are able to self test for timing of the visit.

On arrival at the Care home you will be asked to prove the result of a Lateral Flow Test (LFT) by way of a photo and email/text message from that day. Please be mindful if you feel ill, but an LFT shows negative, postpone your visit until a PCR can be carried out. Your LFT result could be incorrect.

Please arrive for your visit or outing on time.

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